Notifications Feature (Nov 2024)

The new notifications feature enables you to customize the notifications your employees receive.

 

If you choose NOT to use the new Notification Feature then the notifications you are currently receiving will remain as is.

 

SUMMARY

The new notifications feature enables you to customize the notifications your employees receive. You can select which notifications are sent to employees and filter it by associating sites with the employees. This guarantees that employees only receive notifications relevant to their work and assigned sites. Additionally, notification roles can be customized, allowing you to specify which notifications are enabled for each role and filter them by associating sites. Multiple notification roles can be assigned to employees, and these roles can be enabled or disabled as needed. When notifications are triggered, the system will determine if the employee should receive the notification by checking the employees enabled notifications and associated notification roles and sites. 

 

Click on the below links for the Training Guides on how the new Notification Feature works.

 

BELOW IS A LIST OF ALL NOTIFICATIONS AVAILABLE AND THEIR DESCRIPTIONS

 

Account Documents

Expiring Account Documents

This notification triggers when your account (company) documents expire.

This notification is non-site related.

Account Inductions

Account Inductions

This notification triggers when users complete their account inductions.

This notification is non-site related.

Audits & Inspections

New Audits & Inspections

This notification triggers when new audits & inspections are created.

This notification is site related.

Audits & Inspections Completed

This notification triggers when audits & inspections are completed.

This notification is site related.

Contractor Pre-Qualifications

Contractor Pre-Qualifications

This notification triggers when contractor pre-qualifications and/or items are expiring as well as when contractors submit their pre-qualifications. This needs to be enabled for each contractor pre-qualification.

This notification is non-site related.

Contractors

Linked as a Contractor

This notification triggers when your account is linked to another account as a contractor.

This notification is non-site related.

Forms

Form Status Changed

This notification triggers when the status of forms changes to "Rejected", "Approved" or "Approved: Work in Progress". These notifications only trigger for forms that have notifications enabled.

This notification may or may not be site related.

Hazards & Risks

New Hazards & Risks

This notification triggers when new hazards & risks are reported.

This notification is site related.

Hazards & Risks Review

This notification triggers when hazards & risks are due for a review.

This notification is site related.

Hazards & Risks Verification

This notification triggers when newly reported hazards & risks need to be verified. This needs to be enabled in the account settings.

This notification is site related.

Incidents

New Incidents

This notification triggers when new incidents are reported.

This notification is site related.

Safety Observations

New Safety Observations

This notification triggers when new safety observations are reported.

This notification is site related.

Sites

Site Entries

This notification triggers when users sign into sites via GPS, QR Codes or the Kiosk. This needs to be enabled in the account settings.

This notification is site related.

Unwell Site Entries

This notification triggers when users state they feel unwell during site entry acknowledgement. This needs to be enabled in the account settings.

This notification is site related.

5-Minute Unacknowledged Site Entry Alert

This notification triggers when users do not complete their site entry acknowledgement within 5 minutes. This needs to be enabled in the account setting.

This notification is site related.

Site After-Hours Alert

This notification triggers when users do not respond to after-hours onsite prompts. This needs to be enabled for each site in the site settings.

This notification is site related.

Specified Systems - ONLY APPLIES TO DIGITAL LOGBOOK CUSTOMERS

Inspection & Remedial Action Reminders

This notification triggers weekly on Mondays when inspection remedial actions are incomplete. Specified Systems must be enabled for this to work.

This notification is site related.

TA/JSA/SWMS

Assigned Users Acknowledgements

This notification triggers when assigned users acknowledge TA/JSA/SWMS.

This notification is site related.

Tasks

Tasks Due

This notification triggers when tasks in your account are due.

This notification may or may not be site related.

Tools

Tools Expiring

This notification triggers when tools are expiring.

This notification is non-site related.

User Documents

User Documents Expiring

This notification triggers when user (training/competency) documents are expiring.

This notification is non-site related.