--- title: How to report an Incident through the SiteConnect Mobile App description: Here you will learn how to report incidents using the SiteConnect Mobile Ap --- [Skip to content](https://docs.sitesoft.com/how-to-report-an-incident-through-the-siteconnect-mobile-app-reskin#main-content) [![SiteConnect Logos (LinkedIn Post)](https://docs.sitesoft.com/hs-fs/hubfs/SiteConnect%20Logos%20(LinkedIn%20Post).png?width=161&height=26&name=SiteConnect%20Logos%20(LinkedIn%20Post).png)](https://siteconnect.io/gb) Open main navigation Close main navigation - [Portal](https://app.sitesoft.com/) [Portal](https://app.sitesoft.com/) Need help? - There are no suggestions because the search field is empty. 1. [SiteConnect User Guide](https://docs.sitesoft.com/?hsLang=en) 2. [SiteConnect Mobile App](https://docs.sitesoft.com/siteconnect-mobile-app?hsLang=en) 3. [Incidents](https://docs.sitesoft.com/siteconnect-mobile-app?hsLang=en#incidents) # How to report an Incident through the SiteConnect Mobile App ## Here you will learn how to report incidents using the SiteConnect Mobile Ap   We encourage you to view the following video tutorial that demonstrates the process of reporting an incident using the SiteConnect Mobile App.   **Reporting Incidents (3.12)** Continue scrolling for additional valuable information.   To report an incident efficiently, simply tap the + icon located in the bottom right corner of the screen on any page within the app.   Next, select the Report Incident/Near Miss option from the Create/Report menu that appears.   ![Report incident](https://docs.sitesoft.com/hs-fs/hubfs/Report%20incident.webp?width=300&height=602&name=Report%20incident.webp) At the top of the screen, you will find the option to select the Project/Site to which the Incident is associated.   **This will auto-default to the Project/Site that you are currently signed into**. To modify the Project/Site associated with the incident, simply tap on the Project/Site description located at the top of the page. From there, you can either scroll through the list or use the search function to select the correct Site.   ![incident wizard](https://docs.sitesoft.com/hs-fs/hubfs/incident%20wizard.webp?width=300&height=590&name=incident%20wizard.webp)   From here you will need to fill in the following details: - **Select Time Zone -** click here to select the relevant time zone that relates to this incident - **Date of Incident -** click here to set the date that the incident took place if this is being logged from a past event. This will automatically default to today's date - **Details -** enter in the details of what happened here - **Select Treatment -** click here to select which treatment is required form the following options ![Treatment Options](https://docs.sitesoft.com/hs-fs/hubfs/Treatment%20Options.webp?width=300&height=588&name=Treatment%20Options.webp)   - **Type of Incident-** click to select the type of incident from a dropdown menu   ![](https://docs.sitesoft.com/hs-fs/hubfs/image-png-Sep-02-2024-12-15-44-9665-AM.png?width=300&height=610&name=image-png-Sep-02-2024-12-15-44-9665-AM.png)   When you select **Injury**, a new dialog box will appear, allowing you to specify the type of injury and the affected body parts.   ![Injury](https://docs.sitesoft.com/hs-fs/hubfs/Injury.gif?width=300&height=596&name=Injury.gif)   Scroll through the lists for more injury & body part options   Similarly, if you select **Illness** a new dialog box will open where you can chose the illness type.     ![Illness](https://docs.sitesoft.com/hs-fs/hubfs/Illness.gif?width=300&height=596&name=Illness.gif) You can select who was involved, i.e. employee, contractor or visitor   ![image-png-Dec-01-2023-04-46-20-9840-AM](https://docs.sitesoft.com/hs-fs/hubfs/image-png-Dec-01-2023-04-46-20-9840-AM.png?width=300&height=609&name=image-png-Dec-01-2023-04-46-20-9840-AM.png) - **How & Why did this happen?**- In this field, enter the details of the incident and provide an explanation for it - **Select Users-** Click here to select the affected users from your connected network of employees and contractors. Either scroll through and find them or search for them using the search bar up the top - **Add Files-** click here to add any relevant images or other files to the incident direct from your phone using the following options **The following file types and photo formats are permitted:** doc, pdf, docx, zip, jpg, jpeg, bmp, png, gif, heic, heif, hevc, xls, xlsx, eml, csv, txt, mp3, m4a   ![Camera gallery etc](https://docs.sitesoft.com/hs-fs/hubfs/Camera%20gallery%20etc.png?width=357&name=Camera%20gallery%20etc.png) Once you have filled in all information you can then **Save** your incident down the bottom of the page.   ![Save incident](https://docs.sitesoft.com/hs-fs/hubfs/Save%20incident.webp?width=300&height=601&name=Save%20incident.webp)   You can also click the **Report** prompt in the upper right hand corner to do the same thing.   ![Report incident-2](https://docs.sitesoft.com/hs-fs/hubfs/Report%20incident-2.webp?width=300&height=601&name=Report%20incident-2.webp)   This will come up with a Report Incident Confirmation screen, click **Yes** to finalise your incident and report this.   ![Yes to incident report](https://docs.sitesoft.com/hs-fs/hubfs/Yes%20to%20incident%20report.webp?width=300&height=596&name=Yes%20to%20incident%20report.webp)   You will then be prompted that your incident has been reported successfully.  A notification will be sent to the applicable personnel and they will be able to view the the incident in the SiteConnect Web Portal.   **If you need any further help or have any questions please contact the support team by email: [support@siteconnect.io](mailto:support@siteconnect.io) or Ph: [0800 748 763](tel:64800748763)** - 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