Notifications and how to disable/enable them

Here you will learn how to enable/disable notifications for 'project/site entry', 'after hours notifications', account induction completion', 'audit & Incident notifications' and 'hazard/risk daily acknowledgement reminders'

Index:

 

 

Project/Site Entry Notifications

 

To enable or disable 'project/site entry' notifications,  click on the Settings icon in the black bar at the top of the page 

 

A drop down menu will appear.  Click on Covid-19 Setup

 

Covid set up top menu

 

Through this menu you can enable/disable 'notify site managers as users arrive onsite'. 

 

Toggle 'on' or 'off ' - 'notify site managers as users arrive onsite' and then click on Save.

 

Notify site managers

Site entry notifications will go to Site Manager(s).  If there are no Site Manager(s) set up they will go to the Account Administrators 

 

After Hours Notifications

 

To enable/disable After Hours notifications, go to the Project/Site that you want to enable/disable the notification for, then click on Edit

 

Edit Notification

 

Go to the 'enable after hours notifications for this site' field, which you will find underneath the 'Opening and Closing times', and toggle this option 'on' or 'off' and then click on Save.

 

Enable notifications

 

After Hours notifications will go to Site Manager(s).  If there are no Site Manager(s) set up they will go to the Account Administrators and any related Contractor Administrators.

Users who are still signed into site will receive a ‘push notification’ and an ‘email’ advising them to sign out of site.

 

 

Account Induction Completion Notifications

 

To enable/disable notifications when a user completes an Account Induction go to the gear icon in the upper right hand corner of the web portal, then select Configuration.

 

Config

 

Toggle the Induction notifications option 'on' or 'off', which you will find underneath where you select the auto sign out times and click on Save.

 

Induction notifications

 

Account Induction notifications will go to the main contact person.  If a main contact person is not selected they will go to all Account Administrators

 

 

Audit & Incident Notifications

 

The Inspection/Audit & Incident features have notifications which currently cannot be disabled.

 

Email notifications received whenever an incident or audit is logged for a Site will firstly go to any associated site managers. If no Site Managers are appointed, then all account admins will receive the email notifications.

 

If you do not want to receive these notifications as an admin then the best way to disable these for yourself is to appoint another Site Manager to your Sites so that they receive these emails.

 

If you DO want to receive these and you already have appointed Site Managers, then you can make yourself a secondary Site Manager for that Site so that you receive them as well

 

 

Hazard/Risk Daily Acknowledgement Reminders/Notifications

 

You can turn on and off at Account Level notifications to be sent to users signing into a Project/Site if they have NOT completed the daily hazard/risk acknowledgement.  These notifications will be sent 15 minutes after they have signed into the Project/Site via push notification and email.

 

Daily acknowledgement

 

You can can also enable notifications to be sent via email to the site managers (account admins if no site managers) 15 minutes after sign in advising a user has forgotten to complete the acknowledgement.

 

To turn these notifications on and off within the SiteConnect Web Portal click on the Cog Wheel in the black bar on the right-hand side and then click on Configuration

 

 

In the Account Configuration tab you will see the heading Notifications and under this heading is a tick box to Enable 15 Minute Risk Acknowledgement reminders.  Tick this box to enable (untick to disable) reminders to be sent to the user.  Once this is enabled you can then enable the Manager alerts (user notifications must be turned on first to enable the Manager alerts)

 

Configuration for reminders-1

 

For any SiteConnect issues or questions, please contact us at siteconnectsupport@sitesoft.com or call us on 0800 748 763