--- title: How to change your username, email, password and employer via the SiteConnect Web Portal description: Learn how to change your username, email, password and employer via the SiteConnect Web Portal --- [Skip to content](https://docs.sitesoft.com/how-to-change-your-username-and-password-in-the-siteconnect-web-portal#main-content) [![SiteConnect Logos (LinkedIn Post)](https://docs.sitesoft.com/hs-fs/hubfs/SiteConnect%20Logos%20(LinkedIn%20Post).png?width=161&height=26&name=SiteConnect%20Logos%20(LinkedIn%20Post).png)](https://siteconnect.io/gb) Open main navigation Close main navigation - [Portal](https://app.sitesoft.com/) [Portal](https://app.sitesoft.com/) Need help? - There are no suggestions because the search field is empty. 1. [SiteConnect User Guide](https://docs.sitesoft.com/?hsLang=en) 2. [Account](https://docs.sitesoft.com/account?hsLang=en) # How to change your username, email, password and employer via the SiteConnect Web Portal ## Learn how to change your username, email, password and employer via the SiteConnect Web Portal Index: - [How to change your username and/or email address](https://docs.sitesoft.com/how-to-change-your-username-and-password-in-the-siteconnect-web-portal#howtochangeyourusername) - [How to change your password](https://docs.sitesoft.com/how-to-change-your-username-and-password-in-the-siteconnect-web-portal#howtochangeyourpassword) - [How to change your employer](https://docs.sitesoft.com/how-to-change-your-username-and-password-in-the-siteconnect-web-portal#Howtoupdateyouremployer)   **Please watch the following video on how to update your login information via the web portal version of SiteConnect:**   **Updating Username & Password in the Web Portal (1:37)**   **Please scroll down this article for further information...**     ### How to change your username and/or email address   Go to the Profile button on the right-hand side of the black box at the top of the page   ![Profile icon](https://docs.sitesoft.com/hs-fs/hubfs/Profile%20icon.webp?width=317&height=98&name=Profile%20icon.webp)     Then click on Change Login Credentials   ![Change login credentials](https://docs.sitesoft.com/hs-fs/hubfs/Change%20login%20credentials.webp?width=309&height=303&name=Change%20login%20credentials.webp)   Overtype the new information into either the **Email Address** field and/or the **Username** field. Then scroll down and click on **Update Login Credentials**   ![Log in details web portal](https://docs.sitesoft.com/hs-fs/hubfs/Log%20in%20details%20web%20portal.png?width=339&height=446&name=Log%20in%20details%20web%20portal.png) A dialog box will pop up asking you to confirm if you want to update your login credentials. Click on **Yes** to proceed or **No** to go back    ![Log in web portal 1](https://docs.sitesoft.com/hs-fs/hubfs/Log%20in%20web%20portal%201.png?width=413&height=162&name=Log%20in%20web%20portal%201.png)   If you select a username or email addresses that is already being used then you will be prompted to chose a different username or email address.     ### How to change your password   Follow the steps above for changing your log in credentials until you get to the change **Password** field   Enter your new Password in the **New Password** field and then enter it again in the N**ew Password Confirmation** field.  If both entries match the **Update login credentials** button will turn bright orange.  Click on this button to update your password.   Click on the Eye icon on the right of each box to see what you are typing   ![Log in web portal 2](https://docs.sitesoft.com/hs-fs/hubfs/Log%20in%20web%20portal%202.png?width=342&height=482&name=Log%20in%20web%20portal%202.png)   **Your password must comply with the below rules** ![Log in details 5](https://docs.sitesoft.com/hs-fs/hubfs/Log%20in%20details%205.png?width=315&height=228&name=Log%20in%20details%205.png)   Once you have clicked on **Update Login Credentials**  the below dialog box will pop up.  Select **Yes** to proceed or **No** to go back.   ![Log in web portal 3](https://docs.sitesoft.com/hs-fs/hubfs/Log%20in%20web%20portal%203.png?width=412&height=195&name=Log%20in%20web%20portal%203.png) If you have forgotten your current password, you can click on **Reset Password** at any time during this process. You will receive an email with a link to reset your password.  ![Log in web portal 4](https://docs.sitesoft.com/hs-fs/hubfs/Log%20in%20web%20portal%204.png?width=408&height=637&name=Log%20in%20web%20portal%204.png)   ### How to update your Employer   Go to the **Profile** button on the right-hand side of the black box at the top of the page and click on your name   ![Log in employer ](https://docs.sitesoft.com/hs-fs/hubfs/Log%20in%20employer%20.png?width=217&height=343&name=Log%20in%20employer%20.png)   The below dialog box will open with your user details.  Click on **Select Employer**   ![Log in employer 1](https://docs.sitesoft.com/hs-fs/hubfs/Log%20in%20employer%201.png?width=688&height=275&name=Log%20in%20employer%201.png)   The below dialog box will open showing your current employer's details in the **Search** field.  Overtype this to select your new employer or click on **+ New Account** to create a new company.   ![Log in employer 2](https://docs.sitesoft.com/hs-fs/hubfs/Log%20in%20employer%202.png?width=688&height=233&name=Log%20in%20employer%202.png) Once you start typing in the **Search** field a list of potential companies will display.  Click on the orange **Select** button for the one want you want to choose.   ![Log in employer 3](https://docs.sitesoft.com/hs-fs/hubfs/Log%20in%20employer%203.png?width=688&height=270&name=Log%20in%20employer%203.png)   Once you have clicked on **Select** the below dialog box will pop up.  Select **Yes** to proceed or **No** to go back.     ![Log in employer 4](https://docs.sitesoft.com/hs-fs/hubfs/Log%20in%20employer%204.png?width=415&height=157&name=Log%20in%20employer%204.png)     **If you need any further help or have any questions please contact the support team by email: support@siteconnect.io or Ph: (NZ) 0800 748 763 or (Australia) 01300 637 183**     - 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