--- title: Removing Connected Devices description: Removing connected devices --- [Skip to content](https://docs.sitesoft.com/removing-connected-devices#main-content) [![SiteConnect Logos (LinkedIn Post)](https://docs.sitesoft.com/hs-fs/hubfs/SiteConnect%20Logos%20(LinkedIn%20Post).png?width=161&height=26&name=SiteConnect%20Logos%20(LinkedIn%20Post).png)](https://siteconnect.io/gb) Open main navigation Close main navigation - [Portal](https://app.sitesoft.com/) [Portal](https://app.sitesoft.com/) Need help? - There are no suggestions because the search field is empty. 1. [SiteConnect User Guide](https://docs.sitesoft.com/?hsLang=en) 2. [SiteConnect Mobile App](https://docs.sitesoft.com/siteconnect-mobile-app?hsLang=en) # Removing Connected Devices ## This guide explains how to remove a device that is connected to your SiteConnect account. Removing a device will disconnect it from the app and prevent it from sending or receiving data. #### Steps to Remove a Connected Device 1. **Open the SiteConnect App** Launch the SiteConnect mobile app on your device and click on the Cog Wheel in the left-hand corner of the screen.   ![](https://docs.sitesoft.com/hs-fs/hubfs/image-png-Mar-04-2026-09-49-11-3441-PM.png?width=221&height=183&name=image-png-Mar-04-2026-09-49-11-3441-PM.png)   2. **Navigate to Connected Devices** Tap the **Connected Devices** tab from the main navigation menu   ![](https://docs.sitesoft.com/hs-fs/hubfs/image-png-Mar-04-2026-09-50-23-3727-PM.png?width=220&height=299&name=image-png-Mar-04-2026-09-50-23-3727-PM.png) 3. **Select the Device** From the list of connected devices, tap on the arrow to the right of the device you want to remove. ![](https://docs.sitesoft.com/hs-fs/hubfs/image-png-Mar-04-2026-09-51-54-9802-PM.png?width=220&height=250&name=image-png-Mar-04-2026-09-51-54-9802-PM.png) 4. **Remove Device** Click on **Remove Device**. ![](https://docs.sitesoft.com/hs-fs/hubfs/image-png-Mar-04-2026-09-53-07-6935-PM.png?width=220&height=260&name=image-png-Mar-04-2026-09-53-07-6935-PM.png) 5. **Confirm Removal** A confirmation message will appear. Tap **Yes **to complete the removal. ![](https://docs.sitesoft.com/hs-fs/hubfs/image-png-Mar-04-2026-09-54-30-1084-PM.png?width=237&height=141&name=image-png-Mar-04-2026-09-54-30-1084-PM.png) --- #### What Happens After Removing a Device - The device will be disconnected from your SiteConnect account - The device will no longer appear in the device list - Any live data from that device will stop updating in the app   **If you need any further help or have any questions, please contact your regional support team:** - **New Zealand (NZ):** 📧 [support@siteconnect.io](mailto:support@siteconnect.io) 📞 [+64 800 748 763](tel:64800748763) - **Australia (AU):** 📧 [support@siteconnect.io](mailto:support@siteconnect.io) [📞 +61 1300 637 183](tel:611300637183) - **United Kingdom (UK):** 📧 [support.uk@siteconnect.io](mailto:support.uk@siteconnect.io) 📞 [+44 333 043 5727](tel:443330435727)   - [About SiteConnect](https://docs.sitesoft.com/about-siteconnect?hsLang=en) - [Assets](https://docs.sitesoft.com/assets?hsLang=en#main-content) - 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