Removing Connected Devices
This guide explains how to remove a device that is connected to your SiteConnect account. Removing a device will disconnect it from the app and prevent it from sending or receiving data.
Steps to Remove a Connected Device
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Open the SiteConnect App
Launch the SiteConnect mobile app on your device and click on the Cog Wheel in the left-hand corner of the screen.
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Navigate to Connected Devices
Tap the Connected Devices tab from the main navigation menu
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Select the Device
From the list of connected devices, tap on the arrow to the right of the device you want to remove.
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Remove Device
Click on Remove Device.
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Confirm Removal
A confirmation message will appear. Tap Yes to complete the removal.
What Happens After Removing a Device
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The device will be disconnected from your SiteConnect account
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The device will no longer appear in the device list
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Any live data from that device will stop updating in the app
If you need any further help or have any questions, please contact your regional support team:
- New Zealand (NZ):
📧 support@siteconnect.io
📞 +64 800 748 763 - Australia (AU):
📧 support@siteconnect.io
📞 +61 1300 637 183 - United Kingdom (UK):
📧 support.uk@siteconnect.io
📞 +44 7700 162339