How to Create an Incident in the SiteConnect Web Portal

 

Please watch the following video on how to add Incidents to your Site Connect account:

 

Creating Incidents (6:10)

If you still need assistance then please keep on reading...

 

NOTE - for more information on how to manage an incident, please click on the following article:

How to manage an incident

 

To manage your incidents go to the side menu on the left hand side of the web portal and click Incidents

 

You will then see a list of all of your previously recorded incidents. Click on Add Incident to record a new one.

 

 

This will bring up the Incident form editor below:

 

From here you will be able to fill in the following:

• Date & Time- Select the time and date the incident took place. Click the calendar icon to select from a calendar view
   
• Summary of Incident
• What type of treatment was required (choose from drop down menu)
• Type of Incident- Near Miss, Property Damage, Illness etc. (choose from dropdown)
• Who was involved
• Drug & Alcohol Testing Required? (Y/N)
• If the incident requires a WorkSafe Notification (Y/N)
• Does the incident require an investigation?
• Provide a reason for investigating the incident
• Is this a Lost Time Injury (Y/N)
• Causal Analysis Findings

 

You will then Select the Sites you want to associate with this incident by clicking Select Projects/Sites

 

 

Then tick the Sites you want to associate and click Select & Close.

 

 

You can also add/upload any relevant files by clicking Browse Files.

 

 

 

Then select the affected users by clicking Affected Users and ticking the appropriate Users. Then click Select & Close.

 

 

Once all Sites, Files and Users have been selected and uploaded, you can click Save.

 

 

 

You will then be able to see this in your Incidents View and Download as a PDF if required

 

 

 

If you are on site and need to report an incident through the SiteConnect Mobile App, please see this article.

 

NOTE- for more information on how to manage a created incident, please see the following article:

https://docs.sitesoft.com/how-to-manage-an-incident

 

If you need any further help or have any questions please contact the support team by email: support@siteconnect.io or Ph: 0800 748 763