How do asset QR codes work?

Every asset gets a unique QR code that opens a public, read-only details page when scanned — helpful for site teams, contractors or visitors who need asset information without signing in.

At a glance

For	Company administrators
Platform	Web Portal and Mobile App
Applies to	All regions
Time to Read	About 1 minute
You’ll learn how to	• What the QR code shows, and what it hides. • How scanning behaves in the mobile app. • What happens if a code is unliked.

What scanning the code shows

The public page shows safe identifying information only — name, code, status, condition, description, identifiers, noise and emissions details, emergency shutdown procedure, photo, account name and asset type. It never shows cost, owner, site or other sensitive details.

How the code and the asset stay connected

The QR code encodes only its own reference, not the asset itself. Scanning it looks up that reference and shows the linked asset's public details, or a generic “not linked” message if the code has been unlinked. In the Mobile App, scanning opens the full asset record when you can access its site; otherwise it opens the same lightweight public view.

Use Regenerate QR Code from the asset's Details tab if you need to refresh the image files.

Next recommended step

Attach a pre-printed QR code to an asset instead of using its generated one.

Next article: How do I claim a pre-printed QR code?